Program scenario
Service Quality
Translate service expectations into practical activities store and field teams can complete and discuss.
Retail & Store Operations
Mobilize store and field teams around performance and execution.
Organize participatory challenges around merchandising, service, training, operational execution, and the shared actions that strengthen store and field-team performance.
A practical operations application
Make local improvement and follow-through easier to see.
Changemaker can help store and field teams organize around clear priorities while making activities, manager enablement, participation, and program progress more visible.
- Merchandising and service initiatives
- Training and capability reinforcement
- Store and field-team engagement
- Operational execution and follow-through
Read the transcript
Corporate sets the priority. Every store executes it differently.
Changemaker turns store priorities into a challenge every associate can actually join.
Set up Holiday Floor Ready: complete the display check, finish new-product training, log a service moment. Set the dates, assign points.
Associates see exactly what to do on their shift, complete each activity, and track their progress.
District managers review photos and approve in one queue, with a final sign-off where the program calls for it.
Validated activity earns points and recognition, redeemable for rewards from All Digital Rewards.
And field leaders see execution by store and district, in one view.
Changemaker. Bring clearer challenge structures to store and field priorities.
Narration voice is AI-generated.
Common scenarios
Programs teams can organize with Changemaker.
Program scenario
Merchandising Focus
Focus teams on priority merchandising checks and actions that support consistent in-store execution.
Program scenario
Training Adoption
Encourage employees to apply new training, procedures, or product knowledge in the flow of work.
Program scenario
Operational Follow-Through
Organize follow-through around defined tasks, manager enablement, and visible local progress.
How Changemaker works here
From priority to measurable progress.
The same operating model connects each application: a defined priority, structured participant action, appropriate validation, meaningful recognition, and a clearer view of progress.
Define
Turn the business priority into a clear challenge and set of activities.
Participate
Give participants a straightforward path to take action.
Validate
Use completion requirements or manager approval where appropriate.
Recognize
Connect meaningful achievement with recognition, points, or rewards.
Measure
Track participation, completion, progress, and program activity.
Measurement
See participation turn into progress.
Participation
See who joins and stays active in the challenge.
Activity completion
Track the activities participants complete and validate.
Store/team execution
View progress against the activities that support local execution.
Recognition & rewards
Understand where achievement is recognized or rewarded.
Ready to explore?
Bring clearer challenge structures to store and field priorities.
Explore how Changemaker can support participation and execution across locations.